How can we help?

Email [email protected] for account, recording, replay, or billing help.

Replay taking longer?

Keep Chawlk open on the recording device while clips upload. Both devices need internet access; they do not need the same Wi-Fi network. Upload and replay speed depend on the connection.

Team access

Sign in with the account you used to join your team. Ask your team administrator for an invitation if the team is missing.

Account deletion

Delete your account online or request deletion by email.

Open Team settings in the app and choose Delete account. Review the teams and clubs listed before confirmation: those workspaces and all their film will also be removed. To keep an owned workspace, transfer ownership first. Your account, uploaded plays and shared boards are removed within 24 hours; other coaches’ film in teams you do not own remains. Cancel subscriptions separately before deleting your account. Contact support if you need help.

Subscriptions

Manage Google Play subscriptions in Team plan on Android or Play Store → Payments & subscriptions → Subscriptions. Manage Apple subscriptions in the app’s Team settings or your Apple account. Manage web subscriptions through Account & team settings in the web app. Contact support for billing questions.