How can we help?

Email [email protected] for account, recording, replay, or billing help.

Replay taking longer?

Keep Chawlk open on the recording device while clips upload. Both devices need internet access; they do not need the same Wi-Fi network. Upload and replay speed depend on the connection.

Team access

Sign in with the account you used to join your team. Ask your team administrator for an invitation if the team is missing.

Account deletion

Open Team settings in the app and choose Delete account. Team owners must transfer ownership first. Deleting your account does not delete film shared with the team. Contact support if you need help.

Subscriptions

Manage an existing subscription through Account & team settings in the web app. Contact support for billing questions.