Privacy policy

Updated October 14, 2026

Chawlk is operated by Luxus & Invoco, Inc. This policy covers the Chawlk app, web app, and website.

Information we use

We process account information such as your email address, sign-in identifier, and profile information provided by your sign-in service; team membership and invitations; game names, video, audio, drawings, and related clip information; and technical information needed to operate and secure the service, such as request logs and device or recording status.

Camera, microphone, and selected photo or file access are used for recording and importing footage. Cloud features upload footage so authorized team members can review it on other devices.

How information is used and shared

We use this information to provide recording, storage, replay, team access, exports, support, billing, and security. Team film is available to authorized team members. Whiteboards stay on your device unless you choose to share a board with a team. Shared boards can be viewed and copied by that team’s coaches. People who download or export film can share their copies outside Chawlk.

We use service providers including Google Firebase and Google Cloud for authentication and hosted data, Cloudflare for website hosting, Apple and Google for optional sign-in, and Apple, Google Play, or Stripe for payment processing. Payment details entered into a payment provider are processed by that provider. We receive subscription status and transaction identifiers to activate team access. For Google Play purchases, these include a purchase token and opaque account and team identifiers. We do not receive your payment card details from Google Play. We may disclose information when required by law or necessary to protect the service and its users.

Retention and deletion

Team footage is retained until an authorized user deletes it or it is otherwise removed as part of account or service administration. Generated web export downloads expire after one day; source footage is separate. Account deletion signs you out and removes your account, uploaded plays and shared whiteboards within 24 hours. Before confirmation, Chawlk lists owned teams and clubs that will also be deleted, including all their film. Other coaches’ footage in teams you do not own remains with those teams. Copies already downloaded or exported by other people cannot be recalled. Limited security, deletion, and billing records may remain where needed to operate the service or meet legal obligations.

Your choices

You can manage device permissions in system settings, delete eligible clips and games in Chawlk, and request account deletion in Account or Team settings. To preserve an owned team or club, transfer ownership before confirming deletion. You can instead confirm deletion of the listed teams and clubs without transferring them. Deleting an account does not cancel Apple, Google Play, or web subscriptions; cancel them separately to prevent further charges. Contact us about access, correction, or deletion requests.

Youth sports footage

Chawlk is designed for coaches and team staff. Do not create an account if you are under 13. Teams are responsible for obtaining the permissions needed to record and share footage, including footage of minors.

Contact and updates

Contact [email protected]. We will update this page when this policy changes.